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Change your email or marketing preferences

Updated 2026-10-01

Your profile details and communication preferences live together in Settings → Profile.

1. Go to Settings → Profile.

2. Update your first name or last name as needed and save.

3. Under Marketing preferences, turn Product updates by email and Tax tips and deadline reminders on or off individually. Turning both off doesn't affect account emails like receipts, security alerts or password resets; those keep working either way, since they're not marketing.

Changes save immediately and apply from that point forward; nothing is sent retroactively for a preference you've just switched off.

To change the email address you sign in with, enter the new address under Email on the same page and choose Change email. We send a confirmation link to your current address and to the new one; check both inboxes and confirm the change, and your sign-in email updates once you have.

iOS and Android apps: coming soon